Terms of Use
Introduction
These Terms of Use apply to all visitors, users, and customers who access, browse, and utilize the official website and all related service functions. This document clearly defines the standardized rules, behavioral guidelines, and usage obligations for all users accessing our platform. All forms of website access, content browsing, product viewing, order placement, and service use conducted on this platform constitute full acceptance of these Terms of Use. We recommend all users carefully read and fully understand the complete content before using any website function to ensure a safe, standardized, and smooth online experience.
This website is committed to providing users with high-quality natural wellness products, intuitive browsing experience, standardized online transaction services, and thoughtful after-sales support. All functions and services operated on the website are implemented in accordance with unified platform operation standards and industry norms. By using our website services, users agree to comply with all usage rules, service specifications, and platform management requirements stipulated in these terms.
Website Access & User Behavior Rules
Users are authorized to access and browse the website for personal, non-commercial, and daily use purposes. All contents, product information, page resources, and service functions provided on the website are exclusively for user personal viewing, reference, and daily consumption decision-making. Users shall abide by civilized network behavior norms and standardized browsing rules during the use of the website.
All users shall not use this website for any improper, illegal, or non-compliant behaviors, including but not limited to malicious interference with website operation, unauthorized destruction of page functions, illegal crawling and copying of website resources, abnormal frequent access causing system pressure, and other behaviors that affect the normal operation of the platform. Users are prohibited from using the website to spread false information, conduct fraud, initiate malicious orders, or carry out any behaviors that damage platform rights and interests and public order.
We reserve the right to restrict, intercept, or terminate user access permissions for any abnormal access behavior, malicious operation behavior, or violation of platform usage rules, so as to maintain the stable operation of the website and the safe usage environment of all users.
Intellectual Property Rights
All text content, picture materials, page design, layout structure, product copy, logo elements, and graphic resources displayed on this website are protected by platform intellectual property rights. All related content design and resource compilation are independently sorted, edited, and deployed by our platform. No individual user or third-party institution shall arbitrarily copy, reproduce, modify, disseminate, commercially use, or reprint any website content without official authorization.
Users shall not disassemble, analyze, crawl, or steal the website’s page code, operation logic, and resource data through technical means. Any unauthorized commercial use, secondary dissemination, and resource plagiarism behaviors will violate the platform usage specifications and relevant intellectual property protection principles. We will strictly safeguard all intellectual property rights of the website and reserve the right to pursue corresponding responsibilities for any infringement behaviors.
Users obtain only the right to browse and use the website content personally during the use of the platform, and no intellectual property rights of any website resources will be transferred due to user browsing and shopping behaviors.
Product Information & Content Accuracy
We always strive to ensure that all product information, introduction content, effect descriptions, parameter specifications, and price information displayed on the website are true, accurate, and complete. All product descriptions are compiled based on official product attributes and industry conventional description standards, aiming to provide users with intuitive and clear product reference information.
Due to objective factors such as product batch iteration, ingredient optimization, and official parameter adjustment, individual product details may be slightly updated. We will synchronously optimize and update the website content in a timely manner. Minor content differences caused by product official upgrades will not be regarded as platform content errors or false publicity.
All product display pictures are for visual reference only. Affected by shooting light, display device resolution, and color difference of different devices, there may be slight color difference and detail difference between the picture display and the actual product, which belongs to normal display situations and does not affect the actual product quality and use effect.
Online Transaction Rules
All online shopping behaviors on this website shall comply with the unified transaction specifications of the platform. Users shall fill in true, accurate, and valid personal information and receiving information when placing orders, and complete payment through official and legal payment channels supported by the platform. All order information submitted by users shall be subject to the final confirmed data of the system.
The website uniformly adopts USD as the only settlement currency for all product pricing, order payment, and refund settlement. All displayed prices are transparent final prices, without hidden handling fees and additional service charges. Users shall complete transactions in accordance with the displayed price rules and payment specifications of the platform.
We provide standardized order processing and shipping services. All valid paid orders will be shipped within 1 to 3 working days, with a standard delivery cycle of 6 to 12 working days. The platform provides global free shipping services for all products, and fully undertakes all tariffs and customs clearance fees generated during transportation, ensuring zero additional cost for users.
After-Sales Service Specifications
We provide standardized and customer-friendly after-sales service rules for all users who purchase products on the platform. All products support a 60-day return window, calculated from the date the user receives the goods. Eligible unused and intact products can apply for return and after-sales services through official channels within the valid period.
After the returned goods are received, inspected and verified to meet the return standards, we will complete the refund processing within 5 to 10 working days, and the refund will be returned through the original payment channel. All after-sales services will be implemented in strict accordance with the platform’s Return Policy, Refund Policy, and Customer Service Policy to ensure standardized and transparent after-sales processing.
Users shall comply with unified after-sales application specifications when applying for returns, refunds, and after-sales consultations, and shall not repeatedly apply for abnormal after-sales services or maliciously initiate after-sales requests to interfere with normal after-sales operation order.
User Privacy Protection
We attach great importance to the protection of user personal privacy and personal data security. All personal information, order data, and browsing information generated by users during the use of the website will be collected, stored, and used in strict accordance with the platform’s Privacy Policy. We will never arbitrarily disclose, sell, or transfer user private information to third parties without user authorization.
Users have the right to inquire, verify, and apply for correction and deletion of their personal data stored on the platform within the scope of service specifications. We will fully respect and protect users’ legitimate privacy rights and interests, and maintain the security and confidentiality of user information through standardized data protection mechanisms.
Third-Party Links & Services
The website may contain entrance links and service channels of third-party platforms during operation. These third-party resources are only for user convenience and auxiliary use. We will strictly screen the linked third-party platforms to ensure basic security, but we do not control the operation rules, content standards, and privacy policies of third-party platforms.
When users access and use third-party services through website links, they shall abide by the usage terms and privacy rules of the corresponding third-party platforms. We will not bear any safety risks, property losses, or rights and interests disputes caused by users’ use of third-party services.
Platform Maintenance & Service Interruption
We will carry out regular system maintenance, version upgrade, function optimization, and security detection on the website to ensure the long-term stable operation of platform functions. During routine maintenance and system upgrade, partial website functions may be temporarily suspended or interrupted, including page access delay, order system temporary suspension, and logistics query function unavailability.
We will try our best to avoid affecting user browsing and transaction experience, and will arrange maintenance work in low peak periods as far as possible. The temporary service interruption caused by routine platform maintenance and system optimization does not belong to platform service defaults, and we will not bear relevant liability consequences.
Term Modification & Update
We reserve the right to appropriately adjust, optimize, and update these Terms of Use according to website operation iteration, service function upgrade, industry norm update, and platform management needs. All updated terms will be publicly displayed on the official website page and take effect automatically after publication.
Users’ continued access to the website, browsing content, and use of platform services after the term update will be deemed as full recognition and acceptance of the latest revised terms. Users shall regularly check the latest usage rules on the official website to ensure compliance with platform usage specifications.
Contact Us
If you have any questions, doubts, feedback, or suggestions about these Terms of Use, website function usage, platform service rules, and related transaction specifications, please contact our professional customer service team through the Contact Us page on the official website. We will provide timely, standardized, and detailed reply and guidance services for all user consultations.
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